Shipping & Delivery Information

All Framed Cults artworks are individually engineered, hand-finished, and securely packaged in our Italian studio.

1. Preparation & Craftsmanship Times

Each 3D wall art piece involves hand-painted details and rigorous quality control. The average preparation and inspection time prior to dispatch is 1–2 business days.

2. Delivery Methods & Estimated Transit Times

We ship exclusively via Tracked Express Couriers (GLS, BRT, UPS, or DHL depending on destination):

  • Italy: Estimated delivery in 24/48 business hours from dispatch.
  • European Union: Estimated delivery in 3–5 business days.
  • Switzerland & United Kingdom: Estimated delivery in 3–6 business days.
  • North America & International: Estimated delivery in 5–8 business days.

3. Shipping Rates & Free Delivery Thresholds

  • Italy: Express Delivery €6.90 • Free shipping on orders over €49.00.
  • European Union (26 Countries): Standard International €9.99 • Free shipping on orders over €99.00.
  • Switzerland: Standard Delivery €9.99 • Free shipping on orders over €99.00.
  • United Kingdom: Standard Delivery €12.99 • Free shipping on orders over €99.00.
  • North America (USA): €25.00 • Free shipping on orders over €219.00.
  • International (Rest of World): €39.99 • Free shipping on orders over €300.00.

4. Order Tracking

As soon as your package is handed over to the express courier, you will receive an automated email containing your Tracking Number and direct link to follow transit in real time.

5. Reinforced Protective Packaging

Our 3D wall art pieces and deep black frames travel inside custom-engineered, multi-layered shockproof packaging designed specifically to protect high-relief structures from impacts during transportation.

6. Safe Delivery Guarantee & Transit Damage

In the rare event that your package sustains damage during transport, simply take clear photos of the outer box and artwork and contact our support team at info@theframebeyond.com within 48 hours of delivery: we will arrange an immediate priority replacement at zero additional cost.